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Welcome to the IT Service Management Forum, New Zealand (itSMF), we are a non-profit organisation dedicated to promoting Service Management practises in industry and supporting the delivery of value to businesses through the growth of People, Process and Technology.  

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Operating through our branches throughout the country, our membership is an accessible network of industry experts, mentors, information sources and events to help any business address IT service management issues.

We promote the certification, adoption and application of best practice frameworks and standards, such as ITIL, ISO20000 and COBIT. and can help you achieve the delivery of high quality, consistent IT service internally and externally.


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