2016 Central Branch Events
MonthFebruary
Thursday 17 February 2016 from 3:30pm |
SpeakerDerek Robson
Senior IT Security Specialist | Ministry of Social Development Derek Robson background and career progression have always been kept in the dark. Perhaps his passion for covert (and most generally controversial) activities - ranging from unix admin work, through lockpicking, to (possibly legal) hacking pursuits - have led him to ensure a high level of privacy on his whereabouts and involvements. It is very likely that Derek spent several years across a number of IT roles, allowing him to gain various perspectives and experiences; all of which enable him to (secretly) shine in his current occupation, within the Cyber Security space, at the Ministry of Social Development. The rest of his bio is classified information (although, we all know "it takes one to catch one"). |
TopicControlling a fire, whilst extinguishing it.
You would, most likely, be familiar with the purpose of Incident Management: "to restore a normal service operations as quickly as possible and minimize the adverse impact on business operations". This definition more often than not, creates a flurry of urgent activities in an attempt to bring things back to normal. Derek will challenge this idea when it comes to security matters, and will demonstrate why rushing into fire-fighting mode may not always be the best approach. 
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Event DetailsDatacom Building | South Tower - Level 9 | 68-86 Jervois Quay, Wellington
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March
Thursday 17 March 2016 from 3:30pm |
Glen Gibson
Sales Director | Science Logic Glen is an IT professional with 25 years’ experience in engineering, delivery and sales. He has worked for companies such as Cisco Systems and Hewlett Packard and is currently in the role of Sales Director for Australia and New Zealand at ScienceLogic. Glen is a passionate advocate for using technology to solve real-world business problems with innovative solutions. |
Next generation Service Assurance: Single pane of glass
Many IT Teams are grappling with the challenges in gaining visibility and control over the whole of their hybrid IT environments. At this event, we will discuss how companies can develop that “single pane of glass”, improving service quality and enabling cost and risk reduction. We will discuss three approaches that IT departments can take, and how next generation service assurance can help manage the current and move to the new. All the while keeping a close eye on IT services and reducing downtime events to improve customer satisfaction.
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Datacom Building, South Tower, Level 9 | 68-69 Jervois Quay, Wellington
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April
Thursday 21 April 2016 from 3:30pm |
Paul Monk
Change Manager | Fujitsu Paul Monk has been working in the Wellington region for 15 years and has grown his career by a traditional progression through Service Management functions and processes. This includes Service Desk, Incident Management, Application Testing and Support, Problem Management. For the last six years Paul has been the Change Manager at the Ministry of Justice. Three years in an internal role and three as the Fujitsu Change Manager assigned to this Customer. Because of this he has a unique and relevant insight into Public and Private Sector approaches to Change Management. |
Change Management - the process constantly evolving
This presentation will focus on the evolution of the Change Management process at the Ministry of Justice. In particular, how the Ministry achieves 97% success rate on Service Level Agreement monthly, and how it has adapted to providing 'As-A-Service’ based products (now in active use). The presentation will also share practical advice for reducing administration time, and an approach to induction training.satisfaction.
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Datacom Building, South Tower, Level 9 | 68-69 Jervois Quay, Wellington
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June
Thursday 23 June 2016 from 3:30pm |
Pradeep Navalkar
Principal Advisor ICT Service Continuity Management | MBIE With 20+ years of experience in a variety of roles in both public and private sectors. Pradeep has gained experience in IT operations and business management domains including Information Management, Risk Management and Assurance, consulting, Resilience, Disaster Recovery, and Organisational Development. Pradeep finds value in taking a different lens and perspective on challenges and problems. He has used this technique on a day-to- day basis, on a personal and professional level. Pradeep has a Bachelor of Computer Science Engineering, and holds CISSP, CISM, CISA and ITIL qualifications, and memberships with ISACA, (ISC)2, IIA, itSMFnz and RiskNZ. |
How to adapt and seek opportunities through change?
In this interactive talk, Pradeep will explore these questions by sharing his own experience and insights: The presentation will cover resilience, adaptation, self-development, people engagement, transformation, leadership, and how to create opportunities. Participants will be provided tools to take away, and to apply in their own environment. |
Datacom Building, South Tower, Level 10 | 68-69 Jervois Quay, Wellington
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August
Thursday |
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September
Thursday |
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October
Thursday |
