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Saturday, 11 September 2010
 
 
International News
Notice of AGM for itSMFnz

Dear Members

This is to advise that the Annual General Meeting of the IT Service Management Forum New Zealand Incorporated (itSMFnz) will be held at 4pm on September 29th 2010 at IT&T Hudson (L6), State Insurance Tower, 1 Willis St, Wellington.

All current financial members are eligible and encouraged to attend.  This meeting will be held in conjunction with the itSMFnz Central Branch September meeting.

Minutes of the 2009 AGM and 2010 SGM will be available for viewing on the itSMFnz website at AGM information

Kind Regards

Tristan

Tristan Boot
President itSMFnz
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Phone:   +64 3 364 2987 ext 7610
Mobile:  +64 27 525 6010 

 

Last Updated ( Wednesday, 08 September 2010 )
 
itSMFnz Election Results

Dear itSMFnz Members,

Due to the low level of nominations this year we have been able to fill the available positions without going to election.

The successful candidates are:

Treasurer - Clive Keylard

Director of Events - Rachael Ryan

Director of Membership - Cheryl Gee

Director of Marketing (interim)- Chong Looi

They will take up their roles after the AGM which will be held on the 29th of September in Wellington (Venue to be confirmed)

Congratulations to the successful candidates. I look forward to working with you all.

Kind Regards

Tristan Boot

President itSMFnz

Last Updated ( Wednesday, 01 September 2010 )
 
Managing Cloud Services - Free online summit

Managing Cloud Services - Free online summit 

As cloud computing turns from buzz word to business proposition, how is it impacting IT Service Management and how are other companies making the most of it?  Join BrightTALK’s free Managing Cloud Services Summit on July 14 to hear experts discuss innovative tips and best practices through a series of interactive webcasts that you can view from the convenience of your computer. 

View the full program and sign up to attend your favorite presentations at: http://www.brighttalk.com/r/vBfWebcast presentations include: 

 “Managing Services across Hybrid Data Center & Cloud Environments
Ian Osborne, Intellect; William Fellows, The 451 Group; Kosten Metreweli, Zeus Technology; Tim Savage, Comic Relief; Nick Barron, Carrenza

Case Study: The Practical Benefits of Cloud Infrastructures”
Martin Gill, Director, HomeMade Digital

“Redefine your Approach to Application Deployment?”Glenn O’Donnell, Forrester Research 

“Clouds are for Birds. Services are for Customers.
Juan Jiménez, ITIL® Expert/Trainer/Consultant, Assessor at APMG-US, LLC 

“Communicating Cloud Services to SMBs Using ITIL Best Practices”Johannes W. van den Bent, Principal Consultant, CLOUD-linguistics 

“Unlocking the Value of the Cloud”Bryan Che, Product Manager, Red Hat 

Review the entire summit and sign up for your favorite presentations here: http://www.brighttalk.com/r/vBf

 

You will be able to view any or all webcasts live or after on-demand.  If you are able to tune in live, you will be able to submit real-time questions to presenters and take part in presenter-led polls.  This event is part of a free thought leadership series presented by BrightTALK, and we will continue to notify you of other relevant events throughout the year.

Last Updated ( Monday, 12 July 2010 )
 
IT Service Management Global Survey

itSMF are running a global survey on ITSM adoption. This will become an annual survey to gain a picture of trends in Service Management adoption around the world.  

The survey is designed to be quick and easy to fill in whilst getting the greatest amount of useful information for the itSMF. Please take the time to fill in the survey. As an added incentive there will be a prize draw for an iPad a week after the survey closes. The URL for the survey is:
http://www.surveymonkey.com/s/Global2010 

Password: itsmf

Note: You only need to tick the boxes that apply to you, a minimum of one box per question. This should make it much easier to complete.

The survey closes on the 19th of June 2010.

Last Updated ( Wednesday, 09 June 2010 )
 
itSMFnz Award

Service Management Project Award Winner 2010

Land Information New Zealand

The presentation from Land Information can be found under Document Management - National Conference 2010 Presentations - Award Winner - Graeme Tweedie

Submission were from:
TVNZ
Datacraft
Kiwibank
Mighty River Power
Land Information New Zealand
Auckland City Council

The three finalists were:
Datacraft

Kiwibank

Land Information New Zealand

We received six submissions this year from a number of organisations who have invested in IT Service Management. 


The judges for this year's IT Service Management Award were:

John McLeod

Service Delivery Manager

Waitakere City Council

Mark Huttley
General Manager - Infrastructure Services
DATACOM 

Menno van Eijk
Availability and Continuity Manager
Department of Justice

Marianna Billington

IT Services Manager 

Fairfax MediaBoard Member – itSMFi 

Sunit Prakash
Itnerim Vice President & Treasurer
itSMFnz 

The winner recieved the award last night at the Gala Dinner.

We would like to thank Delta Software for the sponsoring the award this year.

We look forward to your submission next year on the service management improvements you have made.
 
 

If you would like further information on the submissions, please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Last Updated ( Wednesday, 02 June 2010 )
 
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