itSMFnz Southern Branch Meeting
Wednesday 24^th February, 5:30pm – 7pm

The Coppertop Room, Commerce Building

Cnr Arts and Forestry Roads, University of Canterbury

“Relevance of ITSM to IT Recruitment”

About the Speaker:

John has worked in the IT Industry in the UK and NZ for the past 15 years. He has managed service functions and software development teams centered mainly around Geospatial technologies. John is currently branch manager of an IT recruitment agency in Christchurch. John manages the daily operational requirements of the branch, including tactical and strategic goals in order to reach targets for the firm. Amongst this he looks after approximately 30 self employed contract IT professionals to various clients across Christchurch.

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About the Topic:

In considering service improvement, meeting goals and building the business it is vital to understand and lock down the many processes that make a business tick. There are factors that determine or support good business practice and successful growth. Discovering what they are is sometimes a bit of a journey and what is uncovered is not necessarily what you had in mind.

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