Rob England & Cherry Vu
Rob England is an independent management consultant, coach, trainer, and commentator based in Wellington, New Zealand. He usually works with his partner, Dr Cherry Vu. Together as a team, they brand themselves as Teal Unicorn, transforming organisations to New Ways Of Working And Managing.
Rob is an internationally-recognised thought leader in DevOps and IT Service Management (ITSM) and a published author of seven books and many articles. He is best known for his (now retired) controversial blog and alter-ego, the IT Skeptic.
Vũ Anh Đào (Cherry Vu) is our Chief Executive Officer, and our lead coach, trainer, and consultant in Vietnam.
Dr. Cherry Vu is an expert on training leaders; and an experienced consultant to government and business on organisational change, change management, and culture change. She has worked and studied in New Zealand, Germany, and Vietnam. She is the founder of the professional body Business Agility Vietnam.
She has helped business and public sector organisations develop their change management capabilities. Cherry applies the most practical skills and instruments to optimise their change outcomes with a goal of arming leaders, practitioners, and change agents. Lately she has been immersing in the IT industry, bringing a different perspective to it to help Rob with transformations.
Unlock Management as the key to ITSM success
Middle managers get a bad press, but they are the key to advancing an organisation. Wondering why ITSM "transformation" doesn't work? We bet it was because nobody unlocked the management.
Middle managers are the primary source of innovation, so long as we empower them, equip them, reassure them, and most of all change the system to enable them to make changes.
Teal Unicorn has had success with advancing (we hate "transforming") organisations, and the key to it all is new ways of managing. We will put this in an ITSM context, including DevOps examples. Attendees will get the keys to free up advancement.